If you have TiqConnect (online self-service) account, please log into TiqConnect to submit in your claims. Otherwise, you may register for an account (applicable only to policy owners). Access can be created immediately. However, there may be some exceptions that requires further assistance (e.g. registration details does not tally with our records), please WhatsApp our Customer Care Officers at +65 6887 8777 or email them at firstname.lastname@example.org .
If you are not the policy owner (e.g. Life Assured of a Group Insurance policy), you may proceed to submit your claims online below.
We strongly encourage online submission of claims as the processing time is faster. However, there are some types of claims that are not available for online submission. So, manual forms are to be used. And for those whom still prefers manual forms, they are available here as well.
Please note that all our forms are in PDF format.
You will need Adobe Acrobat Reader to open them. Download Acrobat Reader for free here.