Etiqa Insurance Singapore remains available while we stand united to fight COVID-19

Etiqa Insurance Singapore remains available while we stand united to fight COVID-19

Etiqa Insurance Singapore remains available while we stand united to fight COVID-19

Dear Valued Customers,

In line with the Government’s heightened safe distancing directives, we are encouraging all our staff from our main office and Customer Care Centre to work from home from 7 April to 4 May 2020.  While we shall not receive visitors in our offices during this period, all our services remain available.

We would like to reassure you that our staff shall continue to serve you, and our claims, policy services and customer care support remains available.

During this time, if you have any questions or need assistance related to your insurance policies, please consider reaching us via the following channels:

For general enquiries or claims-related matters, you may call or WhatsApp text message us at 6887 8777, or email us at customer.service@etiqa.com.sg.

Alternatively, please log in to TiqConnect (www.etiqa.com.sg/TiqConnect) to access your policy details or submit claims related to:

  1. Travel Insurance
  2. Home Contents Insurance
  3. Personal Accident Insurance
  4. Maid Insurance
  5. Fire Insurance
  6. HEMSAKER from IKEA

 

While we work towards serving you efficiently, we seek your patience and understanding as we are expecting a high volume of customer enquiries. As the situation continues to evolve, we will be keeping our customers informed as soon as business operations return to normal.

Thank you for helping us keep our community safe and healthy.