ePROTECT travel
Travel Advisory
As the Hong Kong riots are currently considered a known event, there will be no coverage for Travel Delay/ Postponement, Flight Diversion and Trip Cancellation for travelers going to Hong Kong. Please exercise caution if you are travelling there.
COVID-19 Outbreak
In view of the WHO declaring COVID-19 as a pandemic on 11 March 2020, any claims arising from the coronavirus disease (COVID-19) will not be covered, unless your policy was issued prior to 31 January 2020, 0001 hours.
- The World Health Organisation (WHO) declared on 30 Jan 2020 that the coronavirus epidemic in China now constitutes a public health emergency of international concern. We are treating this Event as known and foreseen, effective 31 January 2020. As such, any claims arising globally from this Event will not be covered unless your policy was issued prior to 31 January 2020, 0001 hours.Notwithstanding the above, Etiqa Singapore will honour claims related to / caused by this Event, subject to the terms and conditions of your policy, if your policy was issued before:
- 22 January 2020, 0001 hours for Insured(s) travelling to Wuhan
- 27 January 2020, 0001 hours for Insured(s) travelling to the rest of Mainland China (excluding Hong Kong, Macau & Taiwan)
As the situation develops, cover to the other areas are subject to change.
For more information, please refer to this official notice.
Promotions
- Get 60% off single-trip plan to China from 1 to 21 October 2018 with promo code ‘CN60‘.
- Enjoy up to 56% off single-trip and 35% off annual-trip travel insurance.
- Get additional 10% off on Fridays during our TEIF sale.
Let us fulfil your wanderlust dreams and protect you while you travel. Leave nothing to chance and apply online now.
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(*not available for Annual-Multi Trip or Group application)
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Coverage
| Table of Benefits | ||||
| Benefits | Comprehensive Plans for Full Protection | |||
| Inflight | Basic | Economy | Business | |
| Personal Accident Benefits | ||||
| Personal Accident (Accidental Death and Permanent Disablement) | ||||
| Adult aged below 70 years old | – | $200,000 | $300,000 | $400,000 |
| Adult aged 70 years old and above | $30,000 | $50,000 | $75,000 | |
| Child | $50,000 | $75,000 | $100,000 | |
| Personal Accident (Inflight Accidental Death) | $50,000 | Included under Personal Accident benefit | Included under Personal Accident benefit | Included under Personal Accident benefit |
| Medical and Travel Benefits | ||||
| Medical Expenses Incurred Overseas | ||||
| Adult aged below 70 years old | – | $200,000 | $500,000 | $1,000,000 |
| Adult aged 70 years old and above | – | $30,000 | $50,000 | $75,000 |
| Child | – | $75,000 | $100,000 | $150,000 |
| Medical Expenses Incurred in Singapore | ||||
| Adult aged below 70 years old | – | $5,000 | $10,000 | $15,000 |
| Adult aged 70 years old and above | – | $1,000 | $3,000 | $5,000 |
| Child | – | $2,500 | $5,000 | $7,500 |
| Overseas Hospital Income | – | $10,000 ($200 per 24 hrs) | $15,000 ($200 per 24 hrs) | $20,000 ($200 per 24 hrs) |
| Hospital Allowance in Singapore | – | $500 ($100 per 24 hrs) | $800 ($100 per 24 hrs) | $1,000 ($100 per 24 hrs) |
| Hospital Visitation | – | $2,500 | $5,000 | $7,500 |
| Compassionate Visit | – | $2,500 | $5,000 | $7,500 |
| Child(ren) Guardian | – | $2,500 | $5,000 | $7,500 |
| Emergency Telephone Charges | – | $200 | $200 | $200 |
| Travel Assistance Benefits | ||||
| Emergency Medical Evacuation | – | $1,500,000 | $1,500,000 | $1,500,000 |
| Repatriation Of Mortal Remains to Singapore | ||||
| Travel Inconvenience Benefits | ||||
| Trip Cancellation and Loss of Deposit | – | $5,000 | $10,000 | $15,000 |
| Bankruptcy of Travel Agent | – | $1,000 | $3,000 | $5,000 |
| Travel Curtailment (including Hijacking) | – | $3,000 | $5,000 | $10,000 |
| Personal Effects (including laptop computer) | – | $2,000 ($250 per article) | $3,000 ($250 per article) | $5,000 ($250 per article) |
| Baggage Delay | – | $200 ($100 per 6 hrs) | $200 ($100 per 6 hrs) | $200 ($100 per 6 hrs) |
| Loss of Travel Documents (including money) | – | Personal Money: $150; Personal Documents: $250 | Personal Money: $250; Personal Documents: $500 | Personal Money: $350; Personal Documents: $750 |
| Travel Delay | – | $300 ($50 per 3 hrs) | $500 ($50 per 3 hrs) | $800 ($50 per 3 hrs) |
| Flight Diversion | – | $300 ($100 per 6 hrs overseas) | $500 ($100 per 6 hrs overseas) | $800 ($100 per 6 hrs overseas) |
| Flight Overbooking | – | $100 | $100 | $100 |
| Travel Misconnection | – | $200 ($100 per 6 hrs) | $200 ($100 per 6 hrs) | $200 ($100 per 6 hrs) |
| Travel Postponement | – | $500 | $1,000 | $1,500 |
| Liability Benefits | ||||
| Personal Liability | – | $500,000 | $750,000 | $1,000,000 |
| Special Benefits | ||||
| Hijacking/Kidnapping and Hostage | – | $1,000 | $3,000 | $5,000 |
| Automatic Extension of Cover | – | up to 7 days | up to 7 days | up to 7 days |
| Act of Terrorism Cover | ||||
| Adult aged below 70 years old | – | $200,000 | $300,000 | $400,000 |
| Adult aged 70 years old and above | – | $30,000 | $50,000 | $75,000 |
| Child | – | $50,000 | $75,000 | $100,000 |
| Add-on (Optional) | ||||
| Flight Delay | $300 ($50 per 3 hrs) | Included under Travel Delay benefit | Included under Travel Delay benefit | Included under Travel Delay benefit |
Downloads & Forms
Important Notes:
This policy is underwritten by Etiqa Insurance Pte. Ltd. This content is for reference only and is not a contract of insurance. Full details of the policy terms and conditions can be found in the policy contract. This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the GIA or SDIC web-sites (www.gia.org.sg or www.sdic.org.sg).
Information is accurate as at 20 July 2019.