Etiqa Insurance introduces Emergency Home Assistance service for home owners

Etiqa Insurance introduces Emergency Home Assistance service for home owners

Etiqa Insurance introduces Emergency Home Assistance service for home owners in partnership with Allianz Worldwide Partners

Singapore, 22 September 2017 – As part of ongoing efforts to strengthen its offerings for customers, Etiqa Insurance has introduced Emergency Home Assistance (EHA) service in Singapore, in partnership with Allianz Worldwide Partners Singapore. The service provides customers with a stress-free one-stop solution for emergency repair and assistance when they are faced with unexpected situations at home. Covering four major home repairs with the most frequent occurrence – plumbing, electrical, locksmith and pest control assistance, the comprehensive service solution features a hassle-free approach, providing end-to-end support and assistance for customers, differentiating the insurer from other providers with similar services.

From today, home owners can enjoy the benefits of this service solution worth up to $4,000 with the purchase of a 5-year ePROTECT home plan and gain access to year-round 24-hours assistance from Allianz Worldwide Partners Singapore’s trusted and qualified network of service providers to manage their end-to-end emergency repairs. Home owners can now enjoy a further 15% savings on a 5-year ePROTECT home plan for a limited period. Etiqa is also planning to offer EHA service to existing policyholders of 5-year ePROTECT home plan in the upcoming month.
ePROTECT home is a home contents insurance plan designed to provide comprehensive coverage for HDB home owners. It covers home contents including movable household items, valuables, and renovations, and provides high worldwide personal liability coverage and accidental death protection.

“We are passionate about helping people protect their assets and maintain their lifestyles with high-value service and solutions. With the provision of EHA, we continue to deliver on our promises to be there for our customers in times of need and help ease some of the stress that comes with unexpected home emergencies. We are pleased to collaborate with Allianz Worldwide Partners to offer this service,” said Mr. Sue Chi Kong, Chief Executive Officer of Etiqa Insurance Pte. Ltd.

“This is a very exciting opportunity for Etiqa Insurance and Allianz Worldwide Partners to create best in class home services that meet the needs of today’s home owner,” added Mr. Adrian O’Brien, Chief Executive Officer of Allianz Worldwide Partners Singapore. “Our network of qualified repairers and tradespeople means we can offer the highest level of expertise to Etiqa customers to resolve home emergencies should they arise. However, it’s our combined commitment to innovate and deliver home services for the future that really makes our partnership a significant proposition.” Allianz Worldwide Partners has over a decade of experience delivering home assistance solutions to consumers and business partners.

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Media contacts:
Audrey Liu
Manager, Brand and Communications
Etiqa Insurance Pte. Ltd.
Tel: +65 6690 4309


About Etiqa
Etiqa Insurance Pte. Ltd. is a licensed life and general insurance company registered in the Republic of Singapore and regulated by the Monetary Authority of Singapore (MAS). In July 2017, Fitch affirmed the company’s “A-” rating for its financial strength and stable outlook.

Etiqa has been protecting Singaporeans since 1961 with a range of general insurance solutions that constantly evolve to meet their ever-changing needs. As the appointed insurer for the Housing Development Board (HDB) Fire Insurance Scheme in Singapore, we have been protecting homes since 2009. In August 2014, we added a comprehensive suite of life insurance solutions to our stable of products.

Etiqa is owned by Maybank Ageas Holdings Berhad, a joint venture company that combines local market knowledge with international insurance expertise. The company is 69% owned by Maybank, one of Asia’s leading banking groups with more than 22 million customers worldwide in 20 countries; and 31% by Ageas, an international insurance group with 33 million customers across 16 countries and a heritage that spans over 180 years, with a focus to provide world class insurance solutions to consumers in Europe and Asia through market leading joint ventures.

At Etiqa, we believe in our brand promise of humanising insurance, by placing people over policies in everything we do. We are passionate about helping Singaporeans protect themselves and their loved ones today and helping them plan for a financially secure tomorrow.