Etiqa Rewards

Benefits at a glance

 

Convert points to Etiqa$ to offset your insurance premium

Etiqa$

Etiqa$ can be used to offset your future premium payment

Convert points to Etiqa$

You may convert any amount of Rewards point to Etiqa$

Redeem vouchers from your favourite brands

Here’s how you can be rewarded with points

Accumulate points as you protect and expand your wealth.

Purchase selected insurance plans

Renew your existing policy with us

Engage with us on our community Tiq Tribe

Stay connected via Tiq by Etiqa app and look out for special deals

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How to sign up for Etiqa Rewards

Etiqa Rewards is free and exclusive for all Etiqa customers, no sign up is required. You will be automatically enrolled once a purchase has been made. Points will be credited into your account and an email will also be sent to you.

Accessing your Reward points

You can access Etiqa Rewards by logging in to our customer portal or download Tiq by Etiqa app.

More about Etiqa Rewards

What is Etiqa Rewards?

Etiqa Rewards is a new platform that allows you to earn points. When you buy selected insurance products and renew selected policies, you can earn points. Occasionally, we might also surprise you with a gift of points.

Who can sign up for Etiqa Rewards, and is it free?

Etiqa Rewards Program is free for all Etiqa customers and no sign up is required.

Can I have more than one Etiqa Rewards account?

No, you cannot have more than one Etiqa Rewards account.

More about Etiqa Rewards

What is Etiqa Rewards?

Etiqa Rewards is a new platform that allows you to earn points. When you buy selected insurance products and renew selected policies, you can earn points. Occasionally, we might also surprise you with a gift of points.

Who can sign up for Etiqa Rewards, and is it free?

Etiqa Rewards Program is free for all Etiqa customers and no sign up is required.

Can I have more than one Etiqa Rewards account?

No, you cannot have more than one Etiqa Rewards account.

How do I know the number of Rewards Points that I'll be awarded with?

You will receive an email informing you of the points that you have earned after purchase or renewal of selected products. The amount of points awarded, if any, is based on a set of factors which will be determined by Etiqa at its sole discretion. Such factors may vary from time to time and Etiqa provides no guarantee whatsoever, that points will be awarded for every purchase or renewal.

When will my Rewards Points be credited after product purchase/renewal?

After you complete purchasing or renewing a selected insurance policy, your points will be credited on the 15th day from date of payment. You will receive an email confirming the crediting of points in your Etiqa Rewards account.

What can I do with my Rewards Points?

You have two options.

You can convert points to Etiqa$. You can then use your Etiqa$ to offset premium for selected insurance product purchases or renewals. You can choose to convert any amount of your points to Etiqa$. After the conversion is complete, the Etiqa$ will appear inside your eWallet. You cannot encash your Etiqa$. Your Etiqa$ expires in 3 months from date of conversion.

The second option is to convert your points to retail merchant vouchers. Your points or vouchers cannot be converted to cash. Once converted to a merchant voucher, the merchants’ terms and conditions apply. Please check expiry dates as they vary from merchant to merchant.

Once your points are converted, they cannot be reversed.

Where can I see all the Etiqa$ I converted?

You can check your eWallet history page to see all the points you converted to Etiqa$. You can access the eWallet inside the web portal or Tiq by Etiqa App

Do I get an email when I convert Rewards Points for Etiqa$?

Yes, you will receive an email to confirm points conversion to Etiqa$. You can verify this transaction inside your eWallet history.

For which products can I offset payment using Etiqa$?

You can use your Etiqa$ to offset premium for the following products

General Insurance

  • ePROTECT safety
  • ePROTECT personal mobility
  • Private Car Insurance
  • ePROTECT motorcycle
  • Tiq Home Insurance
  • ePROTECT maid
  • Personal Cyber Insurance
  • Tiq Travel Insurance

Life Insurance

  • 3 Plus Critical Illness
  • Cancer Insurance
  • ePROTECT term life
I used some of my Etiqa$ to offset insurance premium, where I can find this history?

You can find all the Etiqa$ you used to offset premium in the eWallet history page. You can access your eWallet via web portal or Tiq by Etiqa App

Can I transfer my Etiqa$ to a friend or family member?

Yes, you can transfer your Etiqa$ to a friend or family member.

Can I convert my Etiqa$ to merchant vouchers?

Etiqa$ cannot be used to convert retail merchant vouchers. However, you can use your Etiqa$ to offset payment when buying or renewing selected Etiqa insurance products.

Can I combine Etiqa$ during policy purchase/renewal?

Yes, we automatically combine the total value of your Etiqa$ and show it on the payment page for you to offset payment for applicable products.

Will my Etiqa$ expire?

Your Etiqa$ expires in three months from date of conversion.

Will I get an email when I convert Rewards Points for a merchant voucher?

Yes, you will receive an email when you convert points to a merchant voucher. You can also verify this transaction inside your points history.

Where can I see a list of vouchers I converted?

You can check your point’s history page to see a listing of all the converted points to merchant vouchers. Simply login to the web portal or Tiq by Etiqa App.

I accidentally converted my Rewards Points for a voucher I didn’t want. Can I reverse this transaction? Can I get a refund of my points?

Once points are converted, they cannot be reversed. The voucher is non-refundable and cannot be canceled.

Why am I unable to convert my Reward Points to a merchant voucher?

You might not have the required points to convert. Please check your available points in points history.

When will my merchant vouchers expire?

The merchant sets the merchant voucher expiry date. You can find the terms and conditions on the voucher page. Please check expiry dates as they may vary from merchant to merchant.

Where can I find the full Terms of Use for Etiqa Rewards?

You can read the Terms of Use HERE

Where can I get customer support?

Email: customer.service@etiqa.com.sg

WhatsApp or Call: +65 6887 8777

Operating hours: Monday to Friday, 8.45am to 5.30 pm

Tiq by Etiqa App

Get all your protection needs, access your policy details and Etiqa Rewards on Tiq by Etiqa app.

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