If your claim is successfully processed and you have our TiqConnect account, the claim payment will be credited to your eWallet the next working day. If you wish to encash your eWallet, you may visit TiqConnect’s encashment facility.
Learn more about the benefits of eWallet.
Any exception to the above criteria will be paid by cheque.
Did you pay the other party for his damage and / or injury?
Please let us have documentary proof.
We will contact you on the necessary documents needed to process your claim
[Declaration] I/We declare that the information given in this form is true and correct to the best of my knowledge and belief.
I/We understand that all information and supporting documents may be subject to review by Etiqa and Etiqa shall reserves all rights to recover any and all amounts if for any reason any claim is found to be fraudulent. Etiqa shall also reserve the right to pursue any actions at law or in equity that it deems appropriate in dealing with such fraudulent activity.
[Authorization] I/We hereby consent to and authorize the medical practitioner involved in the claimant’s care to discuss and disclose treatment details and discharge arrangements with and to Etiqa Insurance Pte Ltd. I/We agree that a copy of this consent shall have the validity of the original.
[Customer’s Data Privacy Consent] I/We further declared that the information written in this claim form or held by Etiqa Insurance Pte Ltd whether contained in my/our insurance application or otherwise obtained may be used and disclosed to your authorised staff, associated individuals and/or companies or any independent third parties (within or outside Singapore) who will provide claims administrative, advice and/or information or claims services in relation to my/our claim. I/We understand my/our data that may also be used for audit, business analysis and reinsurance purposes.
Below is a list of minimum documentation required to process your claim. Additional information may be required for further assessment.
Type of Loss/Accident
Documents Required (Please tick against the documents you have submitted)
(plus) as applicable below:
Basic for all type*
Accidental Death / Permanent Disablement
Medical Expenses / Hospitalisation
Trip Cancellation / Curtailment / Bankruptcy of Travel Agent / Postponement
Loss / Damage of Personal Effects / Travel Document / Money
Travel Delay / Flight Diversion
Flight Misconnection / Overbooked