Submit Claims

If you have TiqConnect (online self-service) account, please log into TiqConnect to submit in your claims.  You will be able to track the status of your claims with TiqConnect.


If you do not have an account yet, you may register for an account (applicable only to policy owners).  Access will be created within 3 to 5 working days.


For non-policy owners (e.g. Life Assured of a Group Travel Insurance policy), you may proceed to submit your claims online below.


Personal Accident

Home Content


Work Injury Compensation



Claim Forms

We strongly encourage online submission of claims as the processing time is faster.  However, there are some types of claims that are not available for online submission.  So, manual forms are to be used.  And for those whom still prefers manual forms, they are available here as well.

Please note that all our forms are in PDF format.

You will need Adobe Acrobat Reader to open them. Download Acrobat Reader for free here.