Etiqa is the insurance arm of Maybank Group, which is among Asia’s leading banking groups and South East Asia’s fourth largest bank by assets. We are rated “A-” by Fitch in 2016 for our financial strength and stable outlook.
Etiqa places people over policies, and emphasises on making insurance solutions customer-centric.
Etiqa is a licensed life and general insurance company in Singapore, providing general insurance solutions for more than 55 years.
TiqConnect is easy to use. My claim was fast and will definitely purchase etiqa travel insurance in the future.
Sincerely, I'm thankful to Sharmane Ang for her fast action . Well done.
The staff on your hotline is very helpful & patient.
All is good
Very satisfied with the service
You are doing great
Good and clear response
Keep up the great work. Sandra Kollins was very helpful.
It's already very good
Its's good enough
Very professional and prompt
Very helpful service render! These job should be partially commission based. She desired a cut of this sale and I am very positive to buy from Etiqa
Helpful and go extra mile.
Informative and quick response
I am very satisfied. Very friendly and easy to use.
Support by Sherlyn is how customer service agents all over can learn from, a perfect example. Valued asset to the company
I am very happy with the support
Very please with service.
It was GREA8: WELL DONE !
Please keep up the friendly and responsive service
The response assistance is prompt and awesome, Keep It Up.
Sandra Kollins has provided excellent service - very patient and attending to my info request completely. : )
Great to have online help...Keep it up
Very happy with the entire claims processes.
Satisfied with everything, processing speed is really fast. Claim was processed within a few hours time, Will recommend to my friends thank you!!
The quick and easy online claim process and approval really impressed me. Keep up the good work and I will recommend my friends to Etiqa.
Ms Monica Teng is fast to update the status of the claim, which is crucial for clients. After submitting the outstanding requirement, the claim was approved the next working day. This is what I would like to see in every Insurance company's claim process! Keep up the good work!
Already best. Is there a best of the "inbest"?
Very satisfied with the efficiency and effectiveness of the online claiming services. Claimed my travel insurance medical claim on Tuesday, and got my claim (en-cashed) back on Thursday. Would definitely recommend Etiqa insurance to others. Excellent service.
Great service! Keep it up!
Etiqa is already doing an excellent job!
You guys are awesome!
Easy online claim process, fast settlement. Very impressive!
Very satisfied with the claim process. Kudos!
The online chat platform is very useful and responses are good. Appreciate your help
Using Live Chat, Sandra is able to provide the information i need and able to answer promptly. Appreciate her assist.
I am Super happy with your online claim and your online colleague who gave clear instruction on the claim process. Of course, your competition price for your plan is a plus too. Keep up your fantastic after sales service!
Your livechat chat Ms Sherlyn is very professional and assuring. So glad that I've chosen to insure with Etiqa. Will continue to buy travel insurance with your company.
Compliments to Monica for her cheerful and clear instructions and persistent follow through
I have a very pleasant and pain-free experience with my claim. Thank you for the excellent service!
Etiqa accepted claims with sincerity n does not pose doubts on claims n request for unnecessary documentations to prove the claim.
I think the online claim submission is first rate. Really appreciate the convenience and efficiency!
Very happy with the claims and advice given. Quick in my query. Monica was very helpful and understanding. Thanks for her good work attitude.
I express my sincere gratitude to Etiqa for helping me process my claims very professionally and without any difficulties. Excellent service and i will certainly recommend Etiqa to others. Once again and thank you very much.
Satisfied with overall claim experience. This is already a better process compared to those which do not have capability to accept online submission.
I would like to thank Nigel Lee for putting much effort on my issue and now, I am glad that it can be fully refund. This credit is for Nigel Lee for the warmest assistance and great service. Good job!
Excellent and friendly service!
I like the service and the respond.
I am entirely satisfied with the service I received - Ms. Vivien Koh was most helpful in answering all my questions, suggested the solution, and saw to its completion.
Well done, keep up the good work with the speedy assistance!
First time claiming from Etiqa and it's very seamless and easy. Thanks!
The chat service is very useful.
Fast and excellent response, able to clear my doubt in minutes.
Helpful staff you have there. Thanks guys and the live chat is really useful.
Speed of settlement for my claim was amazing.
Claims Online Since May 2017
Travel Claims Within One Day Since May 2017
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