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Etiqa is the insurance arm of Maybank Group, which is among Asia’s leading banking groups and South East Asia’s fourth largest bank by assets. We are rated “A-” by Fitch in 2016 for our financial strength and stable outlook.
Etiqa places people over policies, and emphasises on making insurance solutions customer-centric.
Etiqa is a licensed life and general insurance company in Singapore, providing general insurance solutions for more than 55 years.
Excellent service . I was introduced to Etiqa by my sister . The experience exceeded my expectations . I have since started to recommend Etiqa to my family and colleagues.
- Shally Chua
Recently traveled to Italy and my connecting flights were delayed.
Submitted claim and it was approved in 2 days without any questions asked. WAY BETTER experience than another provider i was using for a previous trip - so now I'm using Etiqa every time I'm travelling. 🙂
- Jacky Yap via
I'm very appreciative for the value add service rendered by Michelle in following through the settlement of my renewal premium. Thumbs up! Keep up the good job!
- Tan Lee Huang
I've purchased a 5yrs plan of ePROTECT home. With the 24hrs emergency home assistance, I had my choked toilet bowl settled within 12hrs! Although there's some hiccups in between, their staffs tried their best to help me 🙂 This experience has boosted my confidence in getting other insurance from etiqa! thank u very much.
- Melissa Chew via
The claims response has been efficient so far for me. That's why I chose Etiqa. Keep up the good service! Thanks!
Very prompt in answering customers emails. Keep up the good work!
I’m very satisfied with the prompt settlement and ease of submission of claims as compared to other insurance companies’ policy that I had purchased before. Thank you!
I feel like ETIQA has been one of the best insurance providers among the others that I've tried.
Etiqa has been great to deal with . It’s easy to connect to Etiqa customer service especially via email, esp when I’m overseas and needing help on what to do when a claims needed to be made. The service officers are prompt in their response which made email correspondence so important during a claims situation esp so when I’m overseas and phone call would be expensive. Thanks to Monica and Michelle for making a difference in my experience with Etiqa! I will definitely recommend Etiqa!
I am most impressed by the ease of claims submission, the speed at which it was processed and the ease of transferring the money from the e-wallet. Thank you!
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