Travel Insurance Claim
Make a Travel Insurance Claim
We want to help you make your Travel Claim as simply and quickly as possible.
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Make a claim
Submit your documents through Tiq by Etiqa App or TiqConnect.
If you need help accessing or setting up your TiqConnect account, you can refer to the Frequently Asked Questions or contact our Customer Care Officers via WhatsApp / Call at +65 6887 8777 or email to customer.service@etiqa.com.sg.
If your claim is successfully processed and you have our TiqConnect account, the claim payment will be credited to your eWallet the next working day. If you wish to encash your eWallet, you may visit TiqConnect’s encashment facility or via Tiq by Etiqa App.
Frequently Asked Questions
Submit your documents through Tiq by Etiqa App or TiqConnect.
If you need help accessing or setting up your TiqConnect account, you can refer to the Frequently Asked Questions or contact our Customer Care Officers via WhatsApp / Call at +65 6887 8777 or email to customer.service@etiqa.com.sg.
The duration of claims process varies for different policy types and situations. To help you stay up-to-date on your claims status, we will send you a SMS to your registered mobile number upon receiving your claims. Alternatively, you can also check your claims status on your TiqConnect account here.
Get in Touch With Us
Customer Care Service
WhatsApp / Call: +65 6887 8777
Email: customer.service@etiqa.com.sg
Walk-in Services (By appointment only)
One Raffles Quay
#22-01 North Tower
Singapore 048583
Claims Enquiries
Email: lifeclaims@etiqa.com.sg (Life claims)
Email: travelclaims@etiqa.com.sg (Travel claims)
Email: motorclaims@etiqa.com.sg (Motor claims)
Email: nonmotor@etiqa.com.sg (Other classes of claims)
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