Pet Insurance Claim

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Make Pet Insurance Claim

We want to help you make your Pet Claim as simply and quickly as possible.


Required documents

  • Completed claim form
  • Copy of proof of valid license with Animal & Veterinary Service (AVS) 

For illness / accident claim:

  • Medical report or memo stating pet details
  • Original medical bills and receipts
  • Inpatient discharge summary (if any)

For third party liability claim:

  • Original medical bills and receipts
  • Medical report from attending doctor starting the nature and extend of the injury
  • Estimate repairs or replacement cost
  • Incident report (if any)
  • Photos of the damage property (if any)

Funeral expenses claim:

  • Death certificate
  • Official receipts for cremation or funeral service


Make a claim

Submit your documents online.

Important Note

All information and supporting documents may be subject to be review by Etiqa Insurance and we shall reserve all rights to reject any claims, recover any and all amounts, or to impose additional charges if for any reason any claim is found to be fraudulent. Etiqa shall also reserve the right to pursue any actions at law or in equity that it deems appropriate in dealing with such fraudulent activity.