Pet Insurance Claim

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Make Pet Insurance Claim

We want to help you make your Pet Claim as simply and quickly as possible.


Required documents

View the required documents when you submit your claim through TiqConnect.


Make a claim

Submit your documents through Tiq by Etiqa App or TiqConnect.

If you need help accessing or setting up your TiqConnect account, you can refer to the Frequently Asked Questions or contact our Customer Care Officers via WhatsApp / Call at  +65 6887 8777 or email to

If your claim is successfully processed and you have our TiqConnect account, the claim payment will be credited to your eWallet the next working day. If you wish to encash your eWallet, you may visit TiqConnect’s encashment facility or via Tiq by Etiqa App.