Submit your documents through TiqConnect.
If you need help accessing or setting up your TiqConnect account, you can refer to the Frequently Asked Questions or contact our Customer Care Officers via WhatsApp / Call at +65 6887 8777 or email to customer.service@etiqa.com.sg.
If your claim is successfully processed and you have our TiqConnect account, the claim payment will be credited to your eWallet the next working day. If you wish to encash your eWallet, you may visit TiqConnect’s encashment facility. Learn more about the benefits of eWallet.
If you have TiqConnect (online self-service) account, please log into TiqConnect to submit in your claims. Otherwise, you may register for an account (applicable only to policy owners). Access can be created immediately. If you need help accessing or setting up your TiqConnect account, you can refer to the Frequently Asked Questions or contact our Customer Care Officers via WhatsApp / Call at +65 6887 8777 or email to customer.service@etiqa.com.sg.
Under policy terms & conditions, you are required to submit your claim as soon as possible but not later than 30 days from the date of occurrence.
Yes, we will pay for you to be treated in Singapore by a Chinese medicine practitioner or chiropractor due to injury as long as the practitioners are registered and have a valid practicing certificate. We will pay up to the limits specified in the Schedule of benefits stated under Your plan.
WhatsApp / Call: +65 6887 8777
Email: customer.service@etiqa.com.sg
Walk-in Services (By appointment only)
One Raffles Quay
#22-01 North Tower
Singapore 048583
Email: lifeclaims@etiqa.com.sg (Life claims)
Email: travelclaims@etiqa.com.sg (Travel claims)
Email: motorclaims@etiqa.com.sg (Motor claims)
Email: nonmotor@etiqa.com.sg (Other classes of claims)