Awards
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Awards

At Etiqa, we deliver on our promise, and it shows.

Etiqa is proud to be a recipient of multiple awards that recognise our efforts and excellence. They are a testament to our commitment and an affirmation of the trust that our customers and industry leaders have in us.

We will continue to work hard and humanise insurance, The Etiqa Way.

Latest Awards

Platinum Trusted Service Award 2025 at the Feefo Trusted Service Awards

Etiqa has been awarded the Feefo Platinum Trusted Service Award again in 2025 for the second consecutive year. This award demonstrates our dedication to outstanding customer service and our commitment to go above and beyond.

 Best Travel Claims Experience, Best Travel Insurance (Single Trip), and Most Popular Travel Insurance Company at the TripZilla Excellence Awards 2024.

Etiqa Insurance has once again been honoured at the TripZilla Excellence Awards 2024, securing wins in three distinguished categories: Best Travel Claims Experience, Best Travel Insurance (Single Trip), and Most Popular Travel Insurance Company. These prestigious accolades celebrate our unwavering commitment to delivering customer-centric travel insurance solutions that combine reliability, convenience, and excellence.

This recognition builds upon our success in 2023, when we were awarded Best Travel Insurance (Annual), Best Online Buying Experience (Insurance), and Most Popular Travel Insurance Company. Our continuous achievements underscore our dedication to enhancing the customer journey and maintaining our position as a trusted choice among travellers.

These awards affirm Etiqa Insurance’s standing as a leader in the industry, demonstrating our promise to offer seamless and comprehensive travel protection that meets the evolving needs of our customers.

Travel Insurance Initiative of the Year – Singapore – Insurance Asia Awards 2024.

For its “Free Travel Insurance” campaign, Etiqa Insurance Singapore has won the firm Best Travel Insurance Initiative of the year. The campaign offered vouchers, covering most or all premiums for short regional trips, effectively making the insurance free for users. Enhanced campaign validations through National Registration Identity Card (NRIC) numbers ensured that benefits were extended to new customers only, allowing for a successful and effective campaign. This initiative resulted in an increase in revenue and a rise in new customer acquisition, marking a new high for Tiq Travel Insurance.


Marketing Initiative of the Year – Singapore – Insurance Asia Awards 2024

For its “Free Travel Insurance” campaign, Etiqa Insurance Singapore has won the firm best Marketing Initiative of the year. The campaign offered vouchers, covering most or all premiums for short regional trips, effectively making the insurance free for users. The campaign leveraged on real-time digital content like live redemption countdowns and targeted media placements to create urgency and drive engagement. It also utilised travel micro-influencers and targeted promotions. This initiative resulted in an increase in revenue and a rise in new customer acquisition, marking a new high for Tiq Travel Insurance.

Etiqa Insurance Singapore has clinched “Gold” in the Most Creative Immersive Brand Activation Category at Marketing Interactive MARKies Awards Singapore 2024

Etiqa Insurance Singapore has been honoured with “Gold” in the Most Creative Immersive Brand Activation Category at Marketing Interactive’s MARKies Awards Singapore 2024 for the marketing campaign “With You for the Ride”. This campaign was born from a deep understanding of the challenges faced by Singaporeans: financial anxieties, job security concerns, and the escalating costs of living. This win shows Etiqa Insurance Singapore’s commitment to deeply understanding our customers and communicating them in a way that truly resonates.

Etiqa Insurance Singapore has clinched “Bronze” in the Most Creative Immersive Brand Activation Category at Marketing Interactive MARKies Awards Singapore 2024

Etiqa Insurance Singapore has been awarded “Bronze” in the Most Creative Out-of-home category at Marketing Interactive’s MARKies Awards Singapore 2024 for the marketing campaign “With You for the Ride”. This win shows Etiqa Insurance Singapore’s commitment to deeply understanding our customers and communicating them in a way that truly resonates.

Etiqa Insurance achieves fifth spot amongst insurers on The Straits Times’ list of best employers in Singapore

Etiqa Insurance Singapore has received a spot on Singapore’s Best Employers 2024 list by The Straits Times, achieving the fifth best position amongst insurers. This recognition is awarded based on an independent survey of over 14,000 employees working for companies employing at least 250 individuals in their Singaporean operations. This success highlights Etiqa Insurance Singapore’s commitment to creating excellence in the workplace.

Financial Services category winner at the Singapore Business Review (SBR) International Business Awards 2024

Etiqa Insurance Singapore’s “With You for the Ride” marketing campaign has won the Financial Services category in the SBR International Business Awards 2024. The campaign was created based on customer-centric insights which showed a deep understanding on Singaporeans’ financial anxieties and value for life experiences, and was executed in a youthful, bold and vibrant marketing approach.

AI – Financial Services Award – Singapore Business Review (SBR) Technology Excellence Awards 2024

Etiqa Insurance Singapore has been honoured with the top accolade in the AI – Financial Services category at the SBR Technology Excellence Awards 2024 for its innovative customer service chatbot. This recognition is a testament to the company’s commitment to leveraging AI to transform customer interactions and support services. Etiqa Insurance Singapore’s success at the SBR Technology Excellence Awards 2024highlights its innovative spirit and leadership in utilising AI to enhance customer experience and operational efficiency, setting an example for the industry.


Platinum Trusted Service Award 2024 at the Feefo Trusted Service Awards

Etiqa has been awarded the Feefo Platinum Trusted Service Award in 2024. This is a stamp of approval when it comes to delivering excellent customer service. It shows that we’re putting customer service at the heart of what we do and is a recognition of our continued dedication to our customers.

2022 awards

Best Travel Insurance (Annual), Best Online Buying Experience (Insurance) and Most Popular Travel Insurance Company at the TripZilla Excellence Awards 2023

Etiqa Insurance has once again been honoured at the TripZilla Excellence Awards 2023, securing the titles for Best Travel Insurance (Annual), Best Online Buying Experience (Insurance), and Most Popular Travel Insurance Company. This notable achievement marks the company’s consecutive win for the second year, continuing its recognition since 2022. It further affirms Etiqa Insurance’s standing as a preferred choice among travellers, reflecting its commitment to delivering an integrated, seamless customer experience.

2023 awards

AI – Financial Services Award – Singapore Business Review (SBR) Technology Excellence Awards 2023

Etiqa Insurance is honoured to receive the AI – Financial Services Award at the Singapore Business Review (SBR) Technology Excellence Awards 2023 for the “Drive Less Save More (DLSM) feature under our car insurance plan to reward car insurance customers for lower mileage clocked on the road. The Awards recognises the success and achievements of companies in Singapore in using digital innovations to offer better products and services to the market. Etiqa will continue to innovate and develop customer-centric solutions while contributing towards a better environment.

2022 awards
Best Travel Insurance (Annual), Best Online Buying Experience (Insurance) and Most Popular Travel Insurance Company at the TripZilla Excellence Awards 2022

Etiqa Insurance has clinched three titles at the TripZilla Excellence Awards 2022 for Best Travel Insurance (Annual), Best Online Buying Experience (Insurance) and Most Popular Travel Insurance Company at the TripZilla Excellence Awards 2022. This is made possible by the support of everyone who has voted for Etiqa Insurance Singapore.

The TripZilla Excellence Awards (now in its eighth year) honours the finest travel brands for delivering the most brilliant experiences and propelling the industry to greater heights. Etiqa is grateful for these recognitions. Whether you’re a seasoned or an occasional traveller, having the right travel insurance plan goes a long way.

Best HR Digital Transformation Strategy – Bronze winner at the Employee Experience Awards 2021
Best HR Digital Transformation Strategy – Bronze winner at the Employee Experience Awards 2021 Etiqa has clinched Bronze for Best HR Digital Transformation Strategy at the Employee Experience Awards 2021. Acknowledging the firm’s innovative approach to streamlining Human Capital processes and improving employee outreach through digital platforms, the award demonstrates Etiqa’s people-centric approach to business, with both our customers and employees in mind.
New Insurance Product of the Year – Singapore, at the Insurance Asia Awards 2021
New Insurance Product of the Year – Singapore, at the Insurance Asia Awards 2021 Etiqa insurance has won the New Insurance Product of the Year – Singapore at the Insurance Asia Awards 2021 for GIGANTIQ, an innovative all-in-one protection and insurance savings tool. GIGANTIQ has been well-received since its launch through Tiq by Etiqa Insurance in 2020 for its customisable protection and financial flexibility. Etiqa looks forward to providing more digitally innovative insurance solutions to support the lifestyles and goals of our customers.
Financial Services Award – Singapore Business Review’s International Business Awards 2021
Financial Services Award – Singapore Business Review’s International Business Awards 2021 Etiqa is honored to receive the Financial Services Award at the Singapore Business Review’s International Business Awards 2021. The Awards recognize the successes of international firms operating in Singapore. Lauded for its agile resilience and innovation in the face of the COVID-19 pandemic, Etiqa is proud to be the only financial services provider in Singapore to win in the International Business Awards category. The firm looks to continue developing groundbreaking, customer centric insurance solutions in the time to come.
Millennial Insurance Initiative of the Year – Singapore – Insurance Asia Awards 2020
Millennial Insurance Initiative of the Year – Singapore – Insurance Asia Awards 2020 Etiqa Insurance has clinched the “Millennial Insurance Initiative of the Year – Singapore” award at the Insurance Asia Awards 2020 for its exceptional effort in creating a new innovative product – Elastiq. Over seventy exceptional insurance companies from 22 countries were recognised at the fifth Insurance Asia Awards, recognising companies for their outstanding marketing campaigns and strategies that leverage on the opportunities in the industry.
Home and Contents Insurance – Gold Winner Reader’s Digest Quality Service Awards
Home and Contents Insurance – Gold Winner Reader’s Digest Quality Service Awards Reader’s Digest awarded Etiqa the “Home and Contents Insurance – Gold winner” in the inaugural Reader’s Digest Quality Service Awards. Conducted with the objective to gain insights into companies that provide the highest quality of service, Etiqa is proud to be awarded for its exceptional service delivery as a digital insurer and to be nominated by its customers in this independent study.
Best Customer Centric Insurance Brand – Global Brands Magazine Award 2019
Best Customer Centric Insurance Brand – Global Brands Magazine Award 2019 Etiqa Insurance is honoured to be recognised as the “Best Customer-Centric Insurance Brand” by Global Brands Magazine. Established to honour excellence in performance across industries, Etiqa emerged winner from a competitive group of entrants and was awarded this honour for its exceptional commitment to Innovation, Quality, Branding Activities, Customer Service & Performance and providing a Robust Insurance System in Singapore.
Etiqa awarded “Marketing Initiative of the Year – Singapore” at Insurance Asia Awards 2019
Etiqa awarded “Marketing Initiative of the Year – Singapore” at Insurance Asia Awards 2019 Etiqa Insurance has clinched the “Marketing Initiative of the Year – Singapore” award at the Insurance Asia Awards 2019 for the second consecutive year, for its engaging Tiq Home Insurance campaign titled ‘Your Home Sure Okay, Double Confirm’ featuring local comedian Hossan Leong. The Insurance Asia Awards recognises companies for their outstanding marketing campaigns and strategies that leverage on the lucrative opportunities in the industry. As the leading online insurer, Etiqa is proud to keep up the game in delivering its innovative solutions and positive brand experiences to the public, keeping its customers’ needs always in mind.
Etiqa ranked among Singapore’s top 1000 corporations and SMEs for the second year running
Etiqa ranked among Singapore’s top 1000 corporations and SMEs for the second year running In March 2019, Etiqa made history once again with its achievement in the Singapore 1000 by being ranked under the Emerging 1000 Companies for the second year running. This is the second time which the Company has been ranked amongst other emerging corporations since 2018, indicating its strong performance in year-on-year growth, which is further affirmed by Fitch Ratings for its ‘A’ rating. The award recognises companies for their impressive growth in sales turnover and growth in sales, net profit and total assets, relative to their peers.
Etiqa awarded Most Innovative Insurance Firm at Global Brands Magazine Awards 2018
Etiqa awarded Most Innovative Insurance Firm at Global Brands Magazine Awards 2018 The online insurer received the Most Innovative Finance Firm for the Global Brands Magazine Awards recently. Etiqa is proud to gain global recognition for its digital innovations in straight through claims processing and real time payment. The Global Brands Awards aims to honour excellence in performance of companies across different sectors and Etiqa is proud to be awarded for its exceptional service delivery as a digital insurer.
Etiqa comes in third for Claims Management at the Efma-Accenture Innovation in Insurance Awards 2018
Etiqa comes in third for Claims Management at the Efma-Accenture Innovation in Insurance Awards 2018 The online insurer received the Bronze award under the Claims Management category for the recent Efma-Accenture Innovation in Insurance Awards 2018. Etiqa is proud that its digital innovations in straight through claims processing and real time payment have helped to transform the insurance industry. The Efma-Accenture Innovation in Insurance Awards acts as a catalyst for innovation, showcasing the most effective ideas of insurance innovators worldwide that uses emerging technologies to respond to the disruptive opportunities in the industry. The award further reaffirms Etiqa of its position in the insurance industry as a leading claims management insurer.
Etiqa awarded “Marketing Initiative of the Year – Singapore” at Insurance Asia Awards 2018
Etiqa awarded “Marketing Initiative of the Year – Singapore” at Insurance Asia Awards 2018 Etiqa Insurance was honoured at the recent Insurance Asia Awards 2018, scooping the “Marketing Initiative of the Year” award. The Insurance Asia Awards recognises companies for their outstanding marketing campaigns and strategies that leverage on the lucrative opportunities in the industry. As the leading online insurer, Etiqa is proud that its solutions and services have helped in the push towards digitalisation across the insurance sector.
Etiqa clinches ‘Best Cash Management Solution – Singapore’ at The Asset Triple A Awards 2018
Etiqa clinches ‘Best Cash Management Solution – Singapore’ at The Asset Triple A Awards 2018 The progressive insurer received the ‘Best Cash Management Solution – Singapore’ at The Asset Triple A Treasury, Trade, Supply Chain and Risk Management Awards recently. The award recognises financial institutions for their industry excellence in implementing initiatives in corporate treasury management, trade finance, supply chain and/or risk management.
Etiqa honoured at Singapore 2018 World Finance Markets Awards – Most Innovative Finance Firm
Etiqa honoured at Singapore 2018 World Finance Markets Awards – Most Innovative Finance Firm Etiqa received the ‘Most Innovative Finance Firm – Singapore 2018’ award in the World Finance Markets, as a winner for the Singapore category. The award recognises its exceptional and unique service delivery towards the evolving financial sector in Singapore. Etiqa is proud to be a recipient of the world’s most premier finance and business awards.
Etiqa ranked among Singapore’s top 1000 corporations and SMEs
Etiqa ranked among Singapore’s top 1000 corporations and SMEs In March 2018, Etiqa makes history with its debut win in the Singapore 1000 by being ranked under the Emerging 1000 Companies. This is the first time which the Company has been ranked amongst other emerging corporations, indicating its strong performance in year-on-year growth.
Winner of Insurer Claims Team of the Year at Claims Awards Asia-Pacific 2017
Winner of Insurer Claims Team of the Year at Claims Awards Asia-Pacific 2017 Etiqa walked away as the ‘Insurer Claims Team of the Year’ at the Claims Awards Asia-Pacific held in September 2017. The prestigious award champions the leaders of the Asian insurance claims and risk management sectors by rewarding dedicated teams and individuals for their outstanding performance. Etiqa is proud to be recognised for its commitment and success in providing the best claims experience to customers through innovative solutions.