Liability (Public Liability and Third Party Property Damage under Contractor All Risk Policy)

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Make a Liability Claim (Public Liability and Third Party Property Damage under Contractor All Risk Policy)


Required documents

  1. Photographs of the loss
  2. Any legal letter (letter of demand or writ of summons) or letter of claim from the third party together with all supporting documents and correspondence on the matter


Make a claim

Submit your documents online or via Tiq by Etiqa App.

Important Note:

You should notify us as soon as possible, of any injury, damage or loss sustained by a third party. In the event of an incident giving rise to a claim occurs, do not admit liability, settle or negotiate settlement with the third party without our prior approval.

We will assess the claim circumstance to determine if a site survey is necessary. Kindly note we reserve the right to survey circumstances leading to the claim occurrence. Any survey conducted by our surveyors will be on a without prejudice basis and without the admission of liability.

Frequently Asked Questions

Click here to make a claim.

You should report any accident or notified loss/damage/injury to the insurer immediately after the accident or upon receipt of notification of loss/damage/injury, whichever comes earlier.

You should report to us immediately so that we can advise you the next course of action. By doing so, this would not delay claim investigation as well protect your interest in pursuing against negligent parties.

Upon submitting your claim online, you will receive an acknowledgement email with the following information for your easy reference and/or action:

– eSubmission reference number
– Summary of your claim submission

Please forward the legal papers to us immediately. Do not contact the third party law firm to discuss accident details or settlement.

Please do not admit liability or offer to pay the third party, you should seek our written consent before any action. In the event you already have compensated the third party without our consent, you would have prejudice our legal position. It is a breach of the policy condition and we may decline your claim.

You may submit to the officer in charge as stated in the acknowledgement email or to the following emails: (non motor claims) (motor claims) (Life Claims) (Travel Claims)

Get in Touch With Us

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Customer Care Service

WhatsApp / Call: +65 6887 8777

Walk-in Services (By appointment only)
One Raffles Quay
#22-01 North Tower
Singapore 048583

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Claims Enquiries

Email: (Life claims)
Email: (Travel claims)
Email: (Motor claims)
Email: (Other classes of claims)