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Work Injury Compensation

Home / Claims / Commercial Insurance Claim / Work Injury Compensation

Make a Work Injury Compensation Claim

1

Required documents

  1. iReport to Ministry of Manpower
  2. Completed claim form (only if iReport is not required)
  3. Copy of Employee’s work permit/NRIC/appointment letter
  4. Medical invoices and certificates
  5. Death Certificate (for fatal injury)
  6. Injured employee’s earnings for the 12 months immediately prior to the accident
  7. Contract agreement for yourself and the main contractor
    • (Note: Please confirm whether the main contractor/Principal has obtained separate insurance for all workers on the project. If yes, please provide insurance details and project policy.)
  8. Inpatient discharge summary/medical reports/radiology reports, if any
  9. Incident report or witness statements, if any
  10. Traffic Police Report in the event of traffic accident
  11. Traffic Investigation Report in the event of traffic accident
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2

Make a claim

Submit your documents online.

Important Notes:

Kindly note that Etiqa Insurance reserves the right to request for any medical report and to request for the original bills or certified true copies and to contact the public healthcare institutions directly if needed for validation of the bill authenticity.

All information and supporting documents may be subject to review by Etiqa Insurance and we shall reserve all rights to reject any claims, recover any and all amounts, or to impose additional charges if for any reason any claim is found to be fraudulent. Etiqa shall also reserve the right to pursue any actions at law or in equity that it deems appropriate in dealing with such fraudulent activity.

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Submit

Frequently Asked Questions

  1. For Fatal accidents
    1. Notify MOM as soon as possible.
    2. Submit an iReport within 10 days of notification of accident.
  2. For non-fatal accidents
    1. Submit an iReport within 10 days of notification of accident.
    2. Employees can claim compensation within one year of accident, or up to the limitation period of the Occupational Disease even if they no longer work for the employer.

The Employee should notify their Employer as soon as possible after the accident, so that the Employer can lodge an injury report (iReport) to MOM.

MOM will forward a copy of the incident report to the Employer’s insurer.

The Employee will be able to claim for the following:

a) Compensation for medical leave wages and light duties

No. of Outpatient leave/light dutiesEntitlement
First 14 days

Full Average Monthly Earnings (AME)

 

For light duties: Full AME or actual wages, whichever is higher

 

15th day up to 1 year from accident

2/3 Average Monthly Earnings

 

For light duties: 2/3 AME or actual wages, whichever is higher

 

No. of Hospitalisation leaveEntitlement
First 60 days

Full Average Monthly Earnings

 

61st day up to 1 year from accident

2/3 Average Monthly Earnings

 

 

b) Compensation for medical expenses

Employer will pay for the medical expenses related to the work accident up to a maximum limit of S$45,000 or 1 year from the date of the accident, whichever comes first.

 

c) Compensation for permanent incapacity or death

 Limits 
DeathMinimumS$76,000
MaximumS$225,000
Permanent IncapacityMinimumS$97,000
MaximumS$289,000

Get in Touch With Us

Phone icon

Customer Care Service

WhatsApp / Call: +65 6887 8777
Email: customer.service@etiqa.com.sg

Walk-in Services (By appointment only)
One Raffles Quay
#22-01 North Tower
Singapore 048583

Mail icon

Claims Enquiries

Email: lifeclaims@etiqa.com.sg (Life claims)
Email: travelclaims@etiqa.com.sg (Travel claims)
Email: motorclaims@etiqa.com.sg (Motor claims)
Email: nonmotor@etiqa.com.sg (Other classes of claims)

Thank you for your application. Congratulations on insuring your new home! Please note that this complimentary home insurance policy is only successfully incepted when you receive your Policy Schedule and Welcome Letter from us. If you’d like to stack a higher coverage for your new home and a greater peace of mind, purchase Tiq Home Insurance with an exclusive 25% off with TIQRENO promo code.

Marketing Consent Terms & Conditions

  1. I consent to Etiqa and its related, its agents, authorised service providers and marketing partners collecting, using, disclosing, and/or processing my personal data, in order to contact me about products and services marketed by Etiqa or its partners as well as benefits, promotions and rewards, via the modes mentioned or selected, and using my contact particulars which Etiqa may have in its records from time to time (including where applicable my Singapore telephone number(s));
  2. I confirm and agree that my consents granted herein do not supersede or replace any other consents which I may have previously provided to Etiqa in respect of my personal data, and are additional to any rights which Etiqa may have at law to collect, use or disclose my personal data, unless my consent is withdrawn and notified to Etiqa.
  3. I can choose to withdraw my consent by submitting the Marketing Withdrawal Form at www.etiqa.com.sg or email to customer.service@etiqa.com.sg.

Personal Data Protection Terms & Conditions

I expressly authorise and consent to Etiqa, its officers and employees at their sole discretion, to disclose any and all information relating to me, including my personal particulars, my transactions and dealings and my policies of insurance with Etiqa, to any of the following persons, whether in Singapore or elsewhere:

  1. Etiqa’s related corporations or affiliates;
  2. Any of Etiqa’s contractors or third party service providers;
  3. Any regulatory, supervisory or other authority, court of law, tribunal or person, in any jurisdiction, where such disclosure is required by law, regulation, judgement or order of court or order of any tribunal or as a matter of practice;
  4. Any actual or potential assignee(s) or transferee(s) of any rights and obligations of Etiqa under or relating to my policy or policies for any purpose connected with the proposed assignment or transfer; and
  5. Any credit bureau, insurer or representative, for such purpose(s) that Etiqa in its reasonable opinion considers appropriate including but not limited to the purpose(s) of underwriting, customer servicing, investigation of Etiqa’s representatives and monitoring undesirable sales practices.

Eligibility Conditions

  1. The Insured, also known as the Applicant / Proposer, must be a Singapore citizen, Permanent Resident of Singapore or foreigner with a valid Work Pass, Student Pass, Dependant’s Pass or Long-Term Visit Pass.
  2. The Applicant/Proposer must be at least 18 years of age.
  3. For more information, please view our Policy Wording

Thanks for your interest.

Our Assurance Manager will reach out to you within 2 working days to assist you further.