Security alert: Stay vigilant at all times and beware of phishing attacks. For more information, please read more on our Scam Advisory page.
x
Join Etiqa’s survey! We’ve partnered research firm Kantar who may contact Etiqa customers via 67970603 over the next few weeks to gather feedback and insights. You participation will help Etiqa enhance our services for you. Thank you.
 

Permanent Disability

Home / Claims / Life Claim / Permanent Disability

Make a Permanent Disability Claim

1

Required documents

  1. Completed claim form
  2. Attending Physician Statement
  3. All available test reports, such as laboratory, diagnostic scan report, etc.
  4. Medically boarded out letter (if any)

2

Make a claim

Submit your documents to lifeclaims@etiqa.com.sg.

Submit

Frequently Asked Questions

Click here to make a claim.

Death claim proceeds will be paid to nominee if there is a nomination or the assignee if the policy is assigned.

The claim proceeds will be paid to a Proper Claimant under Section 61 of the Insurance Act for an amount up to $150,000 without the production of the Grant of Probate or Grant of Letters of Administration (at the sole discrection of the insurer) and any remaining claim proceeds will be paid upon production of the Grant of Probate or Grant of Letters of Administration of the deceased estate.

Proper Claimant refers to executor, widow, widower, parent, child, siblings, nephew or niece of the deceased.

  1. If there is a nominee or assignee in the policy, the production of the Grant of Probate or the Grant of Letters of Administration is not required for claim settlement.
  2. If there is no nomination in the policy, please refer to FAQ 3.

Get in Touch With Us

Phone icon

Customer Care Service

WhatsApp / Call: +65 6887 8777
Email: customer.service@etiqa.com.sg

Walk-in Services (By appointment only)
One Raffles Quay
#22-01 North Tower
Singapore 048583

Mail icon

Claims Enquiries

Email: lifeclaims@etiqa.com.sg (Life claims)
Email: travelclaims@etiqa.com.sg (Travel claims)
Email: motorclaims@etiqa.com.sg (Motor claims)
Email: nonmotor@etiqa.com.sg (Other classes of claims)

Thank you for your application. Congratulations on insuring your new home! Please note that this complimentary home insurance policy is only successfully incepted when you receive your Policy Schedule and Welcome Letter from us. If you’d like to stack a higher coverage for your new home and a greater peace of mind, purchase Tiq Home Insurance with an exclusive 25% off with TIQRENO promo code.

Marketing Consent Terms & Conditions

  1. I consent to Etiqa and its related, its agents, authorised service providers and marketing partners collecting, using, disclosing, and/or processing my personal data, in order to contact me about products and services marketed by Etiqa or its partners as well as benefits, promotions and rewards, via the modes mentioned or selected, and using my contact particulars which Etiqa may have in its records from time to time (including where applicable my Singapore telephone number(s));
  2. I confirm and agree that my consents granted herein do not supersede or replace any other consents which I may have previously provided to Etiqa in respect of my personal data, and are additional to any rights which Etiqa may have at law to collect, use or disclose my personal data, unless my consent is withdrawn and notified to Etiqa.
  3. I can choose to withdraw my consent by submitting the Marketing Withdrawal Form at www.etiqa.com.sg or email to customer.service@etiqa.com.sg.

Personal Data Protection Terms & Conditions

I expressly authorise and consent to Etiqa, its officers and employees at their sole discretion, to disclose any and all information relating to me, including my personal particulars, my transactions and dealings and my policies of insurance with Etiqa, to any of the following persons, whether in Singapore or elsewhere:

  1. Etiqa’s related corporations or affiliates;
  2. Any of Etiqa’s contractors or third party service providers;
  3. Any regulatory, supervisory or other authority, court of law, tribunal or person, in any jurisdiction, where such disclosure is required by law, regulation, judgement or order of court or order of any tribunal or as a matter of practice;
  4. Any actual or potential assignee(s) or transferee(s) of any rights and obligations of Etiqa under or relating to my policy or policies for any purpose connected with the proposed assignment or transfer; and
  5. Any credit bureau, insurer or representative, for such purpose(s) that Etiqa in its reasonable opinion considers appropriate including but not limited to the purpose(s) of underwriting, customer servicing, investigation of Etiqa’s representatives and monitoring undesirable sales practices.

Eligibility Conditions

  1. The Insured, also known as the Applicant / Proposer, must be a Singapore citizen, Permanent Resident of Singapore or foreigner with a valid Work Pass, Student Pass, Dependant’s Pass or Long-Term Visit Pass.
  2. The Applicant/Proposer must be at least 18 years of age.
  3. For more information, please view our Policy Wording

Thanks for your interest.

Our Assurance Manager will reach out to you within 2 working days to assist you further.