Customer Care

For a better experience, we have rerouted all in-bound calls to WhatsApp to serve you better.

WHATSAPP US

+65 6887 8777

If you are using mobile, click here to initiate the WhatsApp.

Visit Us

Customer Care Centre

16 Raffles Quay, Hong Leong Building, #01-04A, Singapore 048581

Monday – Friday: 8.30am to 5.30pm

(excluding Public Holidays)

  In view of the ongoing novel coronavirus (COVID-19) situation, walk-in services at our Customer Care Centre will be temporarily unavailable until further notice. We apologise for any inconvenience caused.

Message Us

Corporate Office

Main Office

One Raffles Quay, #22-01 North Tower, Singapore 048583
Tel: +65 6336 0477

Monday – Friday: 9am to 6pm

(excluding Public Holidays)

HDB Fire Insurance Helpdesk

HDB Hub, Counters 01 & 02, Sales Office, Atrium 1st storey, 480 Lorong 6 Toa Payoh, Singapore 310480
Tel: +65 6331 9253
Fax: +65 6339 2109
Email: hdb@etiqa.com.sg

Monday – Friday: 8.30am to 5.30pm

(excluding Public Holidays)

Claims

Claims

HDB Basic Fire Claims Only
Tel: +65 9695 1338 (Chan Ping Siew)
Tel: +65 8218 8521 (Quah Ker Leng)

Travel Claims

Customer Care Centre
Tel: +65 6887 8777
Email: customer.service@etiqa.com.sg

Motor Claims

Mr Douglas Ong
Tel: +65 6331 9215
Email: douglas.o@etiqa.com.sg

Ms Chua Puay Koon
Tel: +65 6331 9226
Email: puaykoon.c@etiqa.com.sg

Other Classes of Claims

Ms Misslina Bte Sukamis
Tel: +65 6331 9241
Email: lina.s@etiqa.com.sg

Ms Hannah Choo
Tel: +65 6690 4347
Email: hannah.c@etiqa.com.sg

Ms Ajit Kaur
Tel: +65 6690 4313
Email: ajit.k@etiqa.com.sg