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Please be informed that Etiqa Customer Care Centre will be closed from 10am to 4pm on Friday, 1 August 2025 for our office grand opening ceremony.

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Etiqa Insurance Singapore Relocates to New Office at Capital Square for Greater Accessibility and Growth

Home / News / Etiqa Insurance Singapore Relocates to New Office at Capital Square for Greater Accessibility and Growth
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Media Contacts

Shirley Tan
Etiqa Insurance Singapore
shirley.t@etiqa.com.sg

Carine Chin
Etiqa Insurance Singapore
carine.c@etiqa.com.sg

Etiqa Insurance Singapore, an insurance arm of Maybank Group, has officially opened the doors to its new office at Capital Square. This strategic relocation marks a significant step in Etiqa’s commitment to enhancing accessibility and fostering deeper connections with its customers, reflecting the insurer’s commitment to being closer to customers.

Since establishing its presence in Singapore in August 2014, Etiqa has experienced continuous growth and success, driven by innovation, client partnerships, and commitment to excellence. The new ground-level office, located at 23 Church Street, #01-01 Capital Square, reflects the company’s dedication to enhancing accessibility, fostering collaboration, and strengthening its footprint within Singapore’s dynamic business environment.

Celebrating 11 years in Singapore is a remarkable achievement for us,” said Raymond Ong, Chief Executive Officer of Etiqa Insurance Singapore. “Opening this new office is not just about expanding our physical presence; it symbolizes our deep roots in the community and our commitment to serving our clients better with enhanced accessibility and a collaborative workspace designed for the future.”
“We celebrate Etiqa’s remarkable journey and continued success in Singapore as part of the Maybank Group,” said Alvin Lee, Country CEO & CEO, Maybank Singapore. “This expansion aligns with our vision to foster greater synergy, efficiency, and service excellence, further strengthening our position in Singapore’s financial services landscape.”

The grand opening commenced with a symbolic Vespa convoy, carrying Etiqa’s senior executives from their former premises to the new Capital Square office. This dynamic journey not only marked a fresh start but also visually underscored Etiqa’s forward momentum. The celebrations continued with a traditional lion dance performance and a ribbon-cutting ceremony to mark auspicious beginnings.
To commemorate the occasion, 300 specially prepared pineapple bags, each containing sweet treats to symbolise prosperity and good fortune, were distributed to the public, creating a festive and welcoming atmosphere at their new home.

These festivities will lead into Etiqa’s latest brand campaign, “Live Ready With You”, which emphasises Etiqa’s focus on everyday relevance, accessibility, and readiness to serve its customers.
Etiqa’s customer care centre is open to customers from Monday to Friday, 9.00am to 5.30pm (Excluding Public Holidays).

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About Etiqa Insurance Singapore

Etiqa Insurance Pte. Ltd. (EIPL) is a life and general insurance company licensed and regulated by the Monetary Authority of Singapore and governed by the Insurance Act 1966. Having protected customers in Singapore since 1961 under the name United General Insurance Co. Sdn. Bhd., the company transitioned into the Singapore branch of Etiqa Insurance Berhad in 2009. Today, EIPL in Singapore stands as the pivotal operating entity of Etiqa Insurance Group, a leading insurance and takaful provider in ASEAN.

EIPL offers a comprehensive range of life and general insurance products accessible through its diverse distribution channels, including bancassurance, agents, brokers, financial advisers, partnerships, direct and online sales via Tiq by Etiqa. Etiqa is rated ‘A’ by credit rating agency Fitch for the group’s ‘Favorable’ business profile. EIPL is owned by Maybank Ageas Holdings Berhad, a joint venture combining local market expertise with international insurance knowledge, with 69% ownership by Maybank, the fourth largest banking group in Southeast Asia, and 31% by Ageas, an international insurance group operating across 13 countries.

Share this page
Media Contacts

Shirley Tan
Etiqa Insurance Singapore
shirley.t@etiqa.com.sg

Carine Chin
Etiqa Insurance Singapore
carine.c@etiqa.com.sg

Thank you for your application. Congratulations on insuring your new home! Please note that this complimentary home insurance policy is only successfully incepted when you receive your Policy Schedule and Welcome Letter from us. If you’d like to stack a higher coverage for your new home and a greater peace of mind, purchase Tiq Home Insurance with an exclusive 25% off with TIQRENO promo code.

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  1. I consent to Etiqa and its related, its agents, authorised service providers and marketing partners collecting, using, disclosing, and/or processing my personal data, in order to contact me about products and services marketed by Etiqa or its partners as well as benefits, promotions and rewards, via the modes mentioned or selected, and using my contact particulars which Etiqa may have in its records from time to time (including where applicable my Singapore telephone number(s));
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I expressly authorise and consent to Etiqa, its officers and employees at their sole discretion, to disclose any and all information relating to me, including my personal particulars, my transactions and dealings and my policies of insurance with Etiqa, to any of the following persons, whether in Singapore or elsewhere:

  1. Etiqa’s related corporations or affiliates;
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  3. Any regulatory, supervisory or other authority, court of law, tribunal or person, in any jurisdiction, where such disclosure is required by law, regulation, judgement or order of court or order of any tribunal or as a matter of practice;
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  5. Any credit bureau, insurer or representative, for such purpose(s) that Etiqa in its reasonable opinion considers appropriate including but not limited to the purpose(s) of underwriting, customer servicing, investigation of Etiqa’s representatives and monitoring undesirable sales practices.

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  1. The Insured, also known as the Applicant / Proposer, must be a Singapore citizen, Permanent Resident of Singapore or foreigner with a valid Work Pass, Student Pass, Dependant’s Pass or Long-Term Visit Pass.
  2. The Applicant/Proposer must be at least 18 years of age.
  3. For more information, please view our Policy Wording

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