Shahrul Izwan Zaini

Izwan leads the organisation’s human capital strategies, supporting business growth through effective people and talent initiatives. With over 15 years of experience within the Maybank Group, he previously held the role of Human Capital Director at Etiqa General Takaful Berhad (EGTB) and Etiqa Family Takaful Berhad (EFTB) Izwan holds a Bachelor’s Degree in Quantity Surveying […]
Arvind Shahi

Arvind comes with more than 30 years of experience in Banking and Insurance sector in the areas of risk management, shareholder reporting and finance. Prior to joining Etiqa Singapore, he was Chief Risk Officer in Ageas Federal Life Insurance since 2007 and had implemented an enterprise-wide risk management framework, advised boards and regulators, and championed […]
Wong Wai Keong

Wai Keong looks after the agency, broking and bancassurance GI channel growth for the General Insurance business of Etiqa Singapore. With more than 20 years of industry experience, he has been with Etiqa Singapore since 2010. Prior to joining Etiqa, Wai Keong was in GIA handling the general insurance industry’s technical issues and a broker […]
Shirley Tan

Shirley oversees the organisation’s branding, corporate communications, marketing and product management. She is responsible to drive the development and execution of the marketing and product strategy for Etiqa to reach its business objectives. She brings a wealth of experience and in-depth knowledge in life and health insurance, holding positions in product development, marketing, customer experience […]
Joys Wiraatmadja

Joys Wiraatmadja was appointed Chief Customer Officer of Etiqa Singapore in March 2025. She brings over 22 years of experience in the financial industry, with deep expertise in compliance, customer experience, and governance. She previously led Etiqa’s Compliance team and has held senior roles at NTUC Income as Chief Compliance Officer and at Great Eastern […]
Jess Tan

Jess is responsible for shaping the strategic direction of Partnerships Distribution at Etiqa Singapore, leveraging over 20 years of experience in the financial services industry. In her capacity, Jess nurtures Etiqa’s robust partner relationships within the Bancassurance, Independent Financial Advisory, and Advisory channels. The Distribution Alliance team is also under Jess’ care and she plays […]
Goh Jio Young

Jio Young is responsible for the product pricing of the general insurance business of Etiqa Group, including Etiqa Singapore. He has close to 20 years of experience in reserving, pricing, modelling and portfolio management in both general and life insurance. Jio Young is a Fellow of the Casualty Actuarial Society and a Fellow of the […]
Claudia Soh

With more than 20 years in the financial services and insurance industry, Claudia’s professional experience spans across finance, strategic planning, risk management, M&A, investor relations and auditing. Prior to joining the private sector, Claudia spent 5 years at the Monetary Authority of Singapore, focusing on the supervision of financial institutions. Claudia is an accountant by […]
Chen Thong Wah

Chen Thong Wah leads the Product and ILP Funds Solutions, Product Delivery and Life Pricing at Etiqa Singapore. As Chief Product Officer, Thong Wah brings with him more than 15 years of experience in product development, implementation, pricing and valuation. He spent the early phase of his career as an actuary in Life pricing and […]
