One of the ways that the Etiqa Claims Team is living up to our core value of “Humanising Insurance” is by making our claim processes simple and convenient for our customer like you when you need to make a claim in a time of distress.

Our Claims Team is responsible for ensuring that all genuine and legitimate claims from our policies are honoured and settled accurately, promptly, professionally through our seamless claims solutions.




Unclaimed death / maturity proceeds

You can refer to the Life Insurance Association (LIA)’s Register of Unclaimed Life Insurance Proceeds to check for policies with any unclaimed proceeds outstanding for more than 12 months. This register will be updated every 6 months.

Please click here to access the register.


  • Please note that the information contained in this website is not a complete explanation / representation of policy terms and conditions.
  • You are advised to read through your policy document and acquaint yourself with the terms and conditions contained in it.
  • Please note that the requirements listed are only indicative and not exhaustive and that the Company may require additional information / documentation / proof to be furnished, depending on the circumstances of each case.