Click here to make a claim.

You should report any accident or notified loss/damage/injury to the insurer immediately after the accident or upon receipt of notification of loss/damage/injury, whichever comes earlier.

You should report to us immediately so that we can advise you the next course of action. By doing so, this would not delay claim investigation as well protect your interest in pursuing against negligent parties.

Upon submitting your claim online, you will receive an acknowledgement email with the following information for your easy reference and/or action:

– eSubmission reference number
– Summary of your claim submission

Please forward the legal papers to us immediately. Do not contact the third party law firm to discuss accident details or settlement.

Please do not admit liability or offer to pay the third party, you should seek our written consent before any action. In the event you already have compensated the third party without our consent, you would have prejudice our legal position. It is a breach of the policy condition and we may decline your claim.

You may submit to the officer in charge as stated in the acknowledgement email or to the following emails:
– nonmotor@etiqa.com.sg (non motor claims)
– motor@etiqa.com.sg (motor claims)
– lifeclaims@etiqa.com.sg (Life Claims)
– travelclaims@etiqa.com.sg (Travel Claims)