Etiqa’s Approved Reporting Centres.
The Motor Claims Framework (MCF) is an initiative of the General Insurance Association of Singapore, to spell out clear and common procedures for motorists, on what to do in the event their vehicle is involved in an accident.
This is what you must do in the event of an accident:
Step 1
Step 2
Step 3
Should you fail to do so, your NCD will be affected and your claim may be prejudiced.
Please note:
You are still required to make a police report for the following categories of traffic accident before you proceed to the Approved Reporting Centres for your motor accident report:
If you have lodged an own damage claim – You can check the status of your repair by clicking below.
If you have a TiqConnect (online self-service) account, please log into TiqConnect to submit your claims. Otherwise, you may register for an account (applicable only to policy owners) and access is created immediately. Please note that there may be situations when further assistance is required (e.g. registration details does not tally with our records). In such situations, please what’s app our Customer Care Officers at +65 6887 8777 or email them at customer.service@etiqa.com.sg .
If you have a TiqConnect (online self-service) account, please log into TiqConnect to submit your claims. Otherwise, you may register for an account (applicable only to policy owners) and access is created immediately. Please note that there may be situations when further assistance is required (e.g. registration details does not tally with our records). In such situations, please contact our Customer Care Officers at +65 6887 8777 or email them at customer.service@etiqa.com.sg.
If you have a TiqConnect (online self-service) account, please log into TiqConnect to submit your claims. Otherwise, you may register for an account (applicable only to policy owners) and access is created immediately. Please note that there may be situations when further assistance is required (e.g. registration details does not tally with our records). In such situations, please contact our Customer Care Officers at +65 6887 8777 or email them at customer.service@etiqa.com.sg .
If you have a TiqConnect (online self-service) account, please log into TiqConnect to submit your claims. Otherwise, you may register for an account (applicable only to policy owners) and access is created immediately. Please note that there may be situations when further assistance is required (e.g. registration details does not tally with our records). In such situations, please contact our Customer Care Officers at +65 6887 8777 or email them at customer.service@etiqa.com.sg .
If your claim is successfully processed and you have our TiqConnect account, the claim payment will be credited to your eWallet the next working day. If you wish to encash your eWallet, you may visit TiqConnect’s encashment facility. Any exception to the above criteria will be paid by cheque. Learn more about the benefits of eWallet.
Click here to submit your claim.