Terms of Use – Live Chat

Terms and Conditions for Live Chat

Please take a moment to read these terms and conditions carefully.

The following terms and conditions apply to your use of our Live Chat service on our Etiqa website. By proceeding with the chat, you have expressly authorised and consent Live Chat, Etiqa, their officers, employees and representatives to collect, use or disclose, at their sole discretion, any and all information relating to me, including my personal particulars, my transactions and dealings, my policies of insurance with Etiqa (if any), to any persons, whether in Singapore or elsewhere for the purpose of :

  • Processing my policy application (s)
  • Attending to my queries and requests, including policy application and servicing
  • Providing products and services to me, including promotions that may be of interest to me
  • Administrative and business operations of Etiqa
  • Preventing, detecting and investigating crime, including and not limited to fraud and money-laundering
  • Assisting relevant authorities in law enforcement and investigations
  • Conducting market research for the purpose of developing and improving our products and service
  • Analysing and managing risks
  • Complying with internal policies and procedures
  • Compliance with any applicable rules, laws and regulations

If you do not accept these terms and conditions, please immediately discontinue your Live Chat immediately.