Our Leadership Team

Meet the people committed to helping you protect your assets and build a better future.

ETIQA SINGAPORE

Our vision is to help our people make the right decisions, big and small, to lead the life they desire. We do this by humanising insurance, inspiring people to protect themselves and their loved ones today and helping them plan for a financially secure tomorrow.

Sue Chi Kong

Chief Executive Officer

Chi Kong leads the growth of Etiqa Singapore with a vision to humanise insurance. He has over 35 years of industry experience in Singapore and Malaysia. Chi Kong first joined Etiqa Group in 2003 and headed several business units within the Group before his appointment as the CEO of Etiqa Singapore in 2014. He is a Fellow of the Society of Actuaries in USA and holds a Bachelor of Science in Mathematics (First Class Honors) from the University of Malaya.

Sue Chi Kong

Chief Executive Officer

Our vision is to help our people make the right decisions, big and small, to lead the life they desire. We do this by humanising insurance, inspiring people to protect themselves and their loved ones today and helping them plan for a financially secure tomorrow.

Chi Kong leads the growth of Etiqa Singapore with a vision to humanise insurance. He has over 35 years of industry experience in Singapore and Malaysia. Chi Kong first joined Etiqa Group in 2003 and headed several business units within the Group before his appointment as the CEO of Etiqa Singapore in 2014. He is a Fellow of the Society of Actuaries in USA and holds a Bachelor of Science in Mathematics (First Class Honors) from the University of Malaya.

Dennis

Head, Business Transformation & Technology

Dennis Liu

Head, Business Transformation & Technology

With more than 20 years of experience under his belt, particularly in the areas of information technology and insurance, Dennis leads the information technology and business transformation initiatives of Etiqa Singapore. His responsibilities also include spearheading and growing the online business to mould Etiqa into the leading online insurer. Prior to his appointment, Dennis has held several management roles with key insurers within the region. He earned his MBA from East China Normal University and holds a Bachelor degree of Architectural Engineering from Chongqing University.

Jess

Head, Partnerships Distribution

Jess Tan

Head, Partnerships Distribution

With a wealth of experience in the industry, Jess leads the strategic direction of Partnerships Distributions for Etiqa Singapore, ensuring quality collaborative partnerships with key distributions such as bancassurance, IFA and brokers, and offshore channels. She also oversees training, distribution operations, and the development of life insurance products, including the high-net-worth business. Jess holds an MBA in Business Administration from the University of Roehampton, London.

Shirley

Head, Customer Experience & Propositions

Shirley Tan

Head, Customer Experience & Propositions

Shirley oversees the product development in Etiqa Singapore and directs all aspects of insurance operations to ensure excellence in customer experience, including claims and customer care. She brings with her more than 20 years of experience in life and health insurance. Shirley holds a Bachelor of Arts in Psychology and Statistics from the National University of Singapore.

Wai Keong

Head, Agency & Broking

Wong Wai Keong

Head, Agency & Broking

Wai Keong looks after the agency and broking channel growth for the General Insurance business of Etiqa Singapore. With more than 20 years of industry experience, he has been with Etiqa Singapore since 2010. Prior to joining Etiqa, Wai Keong was in GIA handling the general insurance industry’s technical issues and a broker firm overseeing its in-house insurance needs. He is also a Senior Associate and Certified Insurance Professional with the Australian and New Zealand Institute of Insurance and Finance.

Jio Young

Head, Regional Actuarial Pricing

Goh Jio Young

Head, Regional Actuarial Pricing

Jio Young is responsible for the product pricing of the general insurance business of Etiqa Group, including Etiqa Singapore. He has close to 20 years of experience in reserving, pricing, modelling and portfolio management in both general and life insurance. Jio Young is a Fellow of the Casualty Actuarial Society and a Fellow of the Society of Actuaries. He also holds a Bachelor degree of Business from the Nanyang Technological University.

James

Head, Compliance

James Fong

Head, Compliance

James was appointed as the Head of Compliance in Etiqa Singapore since 2013 with an oversight on the legal function in Etiqa. James has close to 20 years of experience in managing compliance and regulatory matters in the industry, as well as with statutory boards. Holding a Banking and Finance degree from the University of London, James is also a Certified Professional in Governance, Risk and Compliance, and a Fellow Member of the International Compliance Association.

Mei Eng

Head, Finance

Chan Mei Eng

Head, Finance

With around 30 years of actuarial experience in life, health and general insurance, Mei Eng now leads the Finance Department in providing timely and accurate financial reporting as well as ensuring the finance function operates efficiently to support the corporate goals of Etiqa Singapore. She is a Fellow of Institute of Actuaries and a Fellow of Singapore Actuarial Society. Mei Eng also holds a Master of Science in Financial Engineering from the National University of Singapore.

Collin

Head, Human Capital

Collin Sta Maria

Head, Human Capital

Collin is responsible for the overall development and implementation of human capital strategies across the organisation to support business growth. He is one of the pioneers of Etiqa Singapore and prior to that, he served as the Head of Talent Acquisition for Etiqa Insurance & Takaful, Malaysia. Collin holds a Bachelor degree from the Coventry University of UK.

Kim Chee

Head, Risk Management

Yip Kim Chee

Head, Risk Management

Kim Chee is a Fellow of the Institute of Actuaries (UK) since year 2000 and awardee of the Insurance Corporation of Singapore Gold Medal for Excellence in Life Insurance Studies and Applied Statistics from Nanyang Technological University. Most recently serving as Chief Actuary of Muang Thai Life Assurance Co Ltd, Kim Chee now oversees the formulation and implementation of risk management policies for Etiqa Singapore. He holds a Bachelors in Business from the National Technical University, with a specialisation in Actuarial Science.

Collin

Head, Human Capital

Collin Sta Maria

Head, Human Capital

Collin is responsible for the overall development and implementation of human capital strategies across the organisation to support business growth. He is one of the pioneers of Etiqa Singapore and prior to that, he served as the Head of Talent Acquisition for Etiqa Insurance & Takaful, Malaysia. Collin holds a Bachelor degree from the Coventry University of UK.

Corporate Governance

The Board of Directors has the overall responsibility for maintaining the long-term success of the company. This includes ensuring a strong executive leadership, relevance and effectiveness in the governance and achieving the highest standards of business integrity, ethics and professionalism.

Our Board of Directors are:

Dato’ Johan Ariffin

Dato’ Johan Ariffin

Chairman of the Board of Etiqa Singapore, Dato’ Johan Ariffin has extensive experience in property development and banking industries. Having held various senior positions in several subsidiaries of public listed companies while venturing into his own successful marketing and advertising consultancy and property development business, he then headed Danaharta’s Property Division as Senior General Manager before moving on to head TTDI Development Sdn Bhd. A Director of Maybank from 2009 to 2018, Dato’ Johan is on the board of Maybank Ageas Holdings Berhad, Etiqa Life Insurance Berhad, Etiqa General Takaful Berhad, Etiqa Family Takaful Berhad, Etiqa International Holdings Sdn Bhd, and Etiqa Life Insurance (Cambodia) Plc. He is also currently the Chairman of Mitraland Group of Companies, whose principal activity is that of property development.

Dr. John Lee

Dr. John Lee

Dr. John Lee is currently the Country CEO and CEO of Maybank Singapore. He was previously the Group Chief Risk Officer of Maybank Group. Prior to joining Maybank, he was a Partner in KPMG, where he was KPMG Global Lead for Islamic Finance, Asia Pacific region Head for Financial Risk Management and Malaysia Head for Financial Services. In 2013, Dr. Lee was awarded the Bank Risk Manager of the Year by Asia Risk and in 2014, he received the award of Risk Manager of the Year by Asian Banker for his contributions to Maybank Group and the financial industry.

Mr Kamaludin Ahmad

Mr Kamaludin Ahmad

Mr. Kamaludin was appointed as Chief Executive Officer (CEO) of Maybank Ageas Holdings Bhd (MAHB) and Group Head of Insurance and Takaful, Maybank Group effective 1 December 2013. He joined Maybank Group as CEO of Etiqa Insurance Berhad on 4 June 2012 to drive Etiqa’s conventional insurance business. He is also a Director of Etiqa Life & General Assurance Philippines (f.k.a AsianLife & General Assurance Corporation), PT Asuransi Etiqa International Indonesia and Etiqa General Insurance (Cambodia) Plc.

Mr Frank J.G Van Kempen

Mr Frank J.G Van Kempen

Mr Kempen was appointed as Chief Commercial Officer of Ageas Asia in January 2013, Prior to this, he was the Director of Products & Operations at Ageas Asia. He has more than 20 years of experience in the international life insurance industry. Frank is a Fellow of the Dutch Actuarial Association and Actuarial Society of Hong Kong. He is also a Director of Ageas Asia Services Limited, East West Ageas Life Insurance Corporation, Etiqa Life Insurance Berhad, Etiqa General Insurance Berhad, Etiqa Life International Ltd and Etiqa Offshore Insurance Ltd.

Hj Sallim Bin Abdul Kadir

Hj Sallim Bin Abdul Kadir

Hj Sallim started his audit career in Coopers & Lybrand and had spearheaded the Insurance Audit and Training Department and subsequently the Human Resources Department in his 23 years of service. He is currently a Director of Yayasan Mendaki, Warees Group of Companies (subsidiaries of Islamic Council of Singapore), Audit Committee Member of Mendaki Group of Companies and Cerebral Palsy Alliance Singapore. He is also a member of the Services Committee of The National Council of Social Services. In addition, Hj Sallim serves as a Member of Disciplinary Proceedings for the Public Service Commission and is also a member of the of Institutional Disciplinary Advisory Committee, the President’s Pleasure Review Board, Long Imprisonment Review Board, and Board of Visiting Justices for Singapore Prison Service. He is also a member of Board of Visitors for Singapore Armed Forces Detention Centre. He is a member of the Medishield Life Council and a Malay Programme Advisory Committee. He was awarded the Public Service Star in 2018 and Public Service Medal in 2011 and appointed as Justice of the Peace since 2013.

Mr Colin Pakshong

Mr Colin Pakshong

Mr Colin Pakshong, is an actuary with many years of life insurance and reinsurance experience. He has served on the Council of the Singapore Actuarial Society and was previously CEO of Tokio Marine Asia Life in Singapore. He is currently a member of the MAS Appeal Advisory Panel and is on the board of Etiqa Life Insurance Berhad, Etiqa Family Takaful Berhad and Etiqa Life Insurance (Cambodia) Plc. In 2009 he received the award of Distinguished Financial Industry Certified Professional from the Institute of Banking and Finance of Singapore.