Our Leadership Team

Meet the people committed to helping you protect your assets and build a better future.

ETIQA SINGAPORE

Our vision is to help our people make the right decisions, big and small, to lead the life they desire. We do this by humanising insurance, inspiring people to protect themselves and their loved ones today and helping them plan for a financially secure tomorrow.

Raymond Ong, CEO

Ong Eng Siew Raymond

Chief Executive Officer

Raymond brings to Etiqa a demonstrated track record of strategic leadership with more than 27 years’ experience in the financial services and insurance industry, having held a broad range of senior management roles during his career, with experience in actuarial, product development, risk management, and strategic finance.  A qualified actuary, he started his career with the Monetary Authority of Singapore and holds a Bachelor of Science in Actuarial Mathematics and Statistics (1st Class Honours) from the Heriot-Watt University, Edinburgh, UK.

 

Raymond has participated in several workgroups at the industry level, including being a member of the Risk Management Working Group of the Institute of Banking and Finance, supporting the MAS-LIA Insurance Culture and Conduct Committee, and being on the Green Finance Working Group of the MAS Financial Centre Advisory Panel.

Yip Kim Chee

Chief Risk Officer

Yip Kim Chee

Chief Risk Officer

A Fellow of the Institute of Actuaries (UK) since year 2000, Kim Chee is an awardee of the Insurance Corporation of Singapore Gold Medal for Excellence in Life Insurance Studies and Applied Statistics from Nanyang Technological University. Kim Chee is experienced within actuarial, product development, risk management and finance and consultation in the insurance industry. Having served as Chief Actuary of Muang Thai Life Assurance Co Ltd, he oversees the formulation and implementation of risk management policies for Etiqa Singapore. He holds a Bachelors in Business from the Nanyang Technological University, with a specialisation in Actuarial Science.

Dennis Liu

Chief Digital & Transformation Officer

Dennis Liu

Chief Digital & Transformation Officer

With more than 20 years of experience under his belt, particularly in the areas of information technology and insurance, Dennis leads the information technology and business transformation initiatives of Etiqa Singapore. His responsibilities also include spearheading and growing the online business to mould Etiqa into the leading online insurer. Prior to his appointment, Dennis has held several management roles with key insurers within the region. He earned his MBA from East China Normal University and holds a Bachelor degree of Architectural Engineering from Chongqing University.

Jess Tan

Chief Distribution Officer

Jess Tan

Chief Distribution Officer

With a wealth of experience in the industry, Jess leads the strategic direction for distributions for Etiqa Singapore, ensuring quality collaborative partnerships with key distributions such as bancassurance, IFA and brokers, and offshore channels. She also oversees training, distribution operations, and the development of life insurance products, including the high-net-worth business. Jess holds an MBA in Business Administration from the University of Roehampton, London.

Chan Mei Eng

Chief Financial Officer

Chan Mei Eng

Chief Financial Officer

With around 30 years of actuarial experience in life, health and general insurance, Mei Eng now leads the Finance Department in providing timely and accurate financial reporting as well as ensuring the finance function operates efficiently to support the corporate goals of Etiqa Singapore. She is a Fellow of Institute of Actuaries and a Fellow of Singapore Actuarial Society. Mei Eng also holds a Master of Science in Financial Engineering from the National University of Singapore.

Shirley Tan

Chief Customer Officer

Shirley Tan

Chief Customer Officer

Shirley directs all aspects of insurance operations for Etiqa Singapore to ensure excellence in customer experience, including Claims and Customer Care. She brings with her more than 20 years of experience in life and health insurance. Shirley holds a Bachelor of Arts in Psychology and Statistics from the National University of Singapore.

Collin Sta Maria

Human Capital Director

Collin Sta Maria

Human Capital Director

Collin is responsible for the overall development and implementation of human capital strategies across the organisation to support business growth. He is one of the pioneers of Etiqa Singapore and prior to that, he served as the Head of Talent Acquisition for Etiqa Insurance & Takaful, Malaysia. Collin holds a Bachelor degree from the Coventry University of UK.

Goh Jio Young

Head, GI Business

Goh Jio Young

Head, GI Business

Jio Young is responsible for the product pricing of the general insurance business of Etiqa Group, including Etiqa Singapore. He has close to 20 years of experience in reserving, pricing, modelling and portfolio management in both general and life insurance. Jio Young is a Fellow of the Casualty Actuarial Society and a Fellow of the Society of Actuaries. He also holds a Bachelor degree of Business from the Nanyang Technological University.

Wong Wai Keong

Head, Agency & Broking

Wong Wai Keong

Head, Agency & Broking

Wai Keong looks after the agency and broking channel growth for the General Insurance business of Etiqa Singapore. With more than 20 years of industry experience, he has been with Etiqa Singapore since 2010. Prior to joining Etiqa, Wai Keong was in GIA handling the general insurance industry’s technical issues and a broker firm overseeing its in-house insurance needs. He is also a Senior Associate and Certified Insurance Professional with the Australian and New Zealand Institute of Insurance and Finance.

James Fong

Head, Compliance

James Fong

Head, Compliance

James was appointed as the Head of Compliance in Etiqa Singapore since 2013 with an oversight on the legal function in Etiqa. James has close to 20 years of experience in managing compliance and regulatory matters in the industry, as well as with statutory boards. Holding a Banking and Finance degree from the University of London, James is also a Certified Professional in Governance, Risk and Compliance, and a Fellow Member of the International Compliance Association.

Corporate Governance

The Board of Directors has the overall responsibility for maintaining the long-term success of the company. This includes ensuring a strong executive leadership, relevance and effectiveness in the governance and achieving the highest standards of business integrity, ethics and professionalism.

Our Board of Directors are:

Dato’ Johan Ariffin

Dato’ Johan Ariffin

Chairman of the Board of Etiqa Singapore, Dato’ Johan Ariffin has extensive experience in property development and banking industries. Having held various senior positions in several subsidiaries of public listed companies while venturing into his own successful marketing and advertising consultancy and property development business, he then headed Danaharta’s Property Division as Senior General Manager before moving on to head TTDI Development Sdn Bhd. A Director of Maybank from 2009 to 2018, Dato’ Johan is on the board of Maybank Ageas Holdings Berhad, Etiqa Life Insurance Berhad, Etiqa General Takaful Berhad, Etiqa Family Takaful Berhad, and Etiqa International Holdings Sdn Bhd. He is also currently the Chairman of Mitraland Group of Companies, whose principal activity is that of property development.

Dr. John Lee

Dr. John Lee

Dr. John Lee is currently the Country CEO and CEO of Maybank Singapore. He was previously the Group Chief Risk Officer of Maybank Group. Prior to joining Maybank, he was a Partner in KPMG, where he was KPMG Global Lead for Islamic Finance, Asia Pacific region Head for Financial Risk Management and Malaysia Head for Financial Services. In 2013, Dr. Lee was awarded the Bank Risk Manager of the Year by Asia Risk and in 2014, he received the award of Risk Manager of the Year by Asian Banker for his contributions to Maybank Group and the financial industry.

Kamaludin Ahmad

Kamaludin Ahmad

Mr Kamaludin is currently the Chief Executive Officer of Maybank Ageas Holdings Bhd, the holding company of Etiqa Singapore. He joined Maybank Group in 2012 as the Chief Executive Officer of Etiqa Insurance Berhad. In 2013, Mr Kamaludin was appointed as the Head of Insurance and Takaful of Maybank Group. He is also a Director of AsianLife & General Assurance Corporation., Etiqa General Takaful Berhad and Etiqa Life Insurance Berhad.

Frank J.G Van Kempen

Frank J.G Van Kempen

Mr Van Kempen was appointed the Chief Commercial Officer of Ageas Asia since 2013. Prior to this, he was the Director of Products & Operations at Ageas Asia. He brings with him over 20 years of experience in the international life insurance industry, including his appointments at Prudential Asia Corporation and ING Asia Pacific. Mr Kempen is currently a Director of Etiqa Life Insurance Berhad, Etiqa General Insurance Berhad, Muang Thai Insurance Public Company Limited, Ageas Asia Services Limited and East West Ageas Life Insurance Corporation. He chairs the Investment Committee and is a member of the Risk Management committee of Etiqa Singapore. Mr Kempen is also a Fellow of the Dutch Actuarial Association and Actuarial Society of Hong Kong.

Hj Sallim Bin Abdul Kadir

Hj Sallim Bin Abdul Kadir

Hj Sallim chairs the Audit Committee and is a member of the Risk Management Committee in Etiqa Singapore. He is currently a Director of Mendaki, Self Help Group Student Care Pte Ltd, Wareez Investments Pte Ltd and Chairman of Wareez Halal Pte Ltd. Hj Sallim is also a Council member of Islamic Council of Singapore, Audit Committee Chairman of Mendaki Group of Companies and Islamic Council of Singapore. He is also a member of the Human Resource Panel of The National Council of Social Services and serves as a Member of Disciplinary Proceedings for the Public Service personnel. In addition, Hj Sallim is a member of thee of Institutional Disciplinary Advisory Committee, Long Imprisonment Review Board, President’s Pleasure Review Board and Board of Visitors for Singapore Armed Forces Detention Centre. He chaired the Suara Musyawarah Committee, Malay Muslim SG50 Committee and was awarded the Public Service Medal in 2011 and appointed as Justice of the Peace in 2013.

Colin Pakshong

Colin Pakshong

Mr Pakshong is a qualified actuary with extensive life insurance and reinsurance experience. He is currently a Director of Etiqa Life Insurance Berhad. Mr Pakshong chairs the Risk Management Committee and is a member of the Audit Committee of Etiqa Singapore. He was previously the Chief Executive Officer of Tokio Marine Asia Life in Singapore. Mr Pakshong has served on the Council of the Singapore Actuarial Society and is currently a member of the MAS Appeal Advisory Panel. In 2009, he received the award of Distinguished Financial Industry Certified Professional from the Institute of Banking and Finance of Singapore.